Working knowledge of LERG Routing Guide which was the most comprehensive routing data output available from Telecordia(TRA).  Data supports the current local exchange network within the North American Numbering Plan (NANP) and identifies reported planned changes in the network.  The LERG Routing Guide is primarily designed to be used for routing of calls by service providers (wireless, wire line, inter and intra exchange, etc.).  It also supports functions such as networking planning and engineering, numbering administration, and is used by companies, including many outside of the telecommunications industry, to support a wide range of business operations and planning needs.  The LERG has been in existence since 1984, and provides for a common basis for service providers within the NANP to directly report their numbering and routing information.   The LERG is supported by integrated and quality-oriented industry processes and is similarly supported by TRA.  Data in the LERG includes, but is not limited to:

·  Operating Company Numbers, Company Names, Routing Contacts

·  Country Code Assignments

·  NPA Information (i.e., Area Codes)

·  LATA Codes By Region

·  Destination Codes (i.e. NPA NXX and Thousands-Blocks) (details on over 900,000 assignments)

·  Oddball NXXs (e.g. 911, 976)

·   Switching Entity Record detail (e.g. Equipment Type, V&H Coordinates)

·   Rate Center details (e.g. V&H Coordinates) and Localities (including county and postal codes)

·   Switch Homing Arrangements (tandem and other switch-to-switch interconnections)

·   Operator Access Tandem Codes (ATCs)

·   Location Routing Numbers (LRNs)

·  identify business and technical requirements for proposed system modifications or technology purchases.

 

EDUCATION

·  University of Maryland UC, Master of Science in Telecommunications Management 06/2000

·  Strayer University, Bachelor of Science in Computer Information Systems 06/1993

CAREER HIGHLIGHTS

PGCPS, 06/2008 to Present, Substitute Teacher

·         Apply learned curriculum in its entirety for assigned grade levels. Demonstrated knowledge of the state standards and how both align with the K12 curriculum. Understand overall diversity of assigned families and individual characteristics of students/parents; specifically, how this impacts support needed.

Glotel Corporation, 09/2005-06/2008, Global Network Analyst

·  Defined the metrics required to continually analyze performance including provisioning performance evaluation.

·  Provided problem analysis and ongoing user support, coordinating systems development and implementation, and training users on functionality of applications.

·  Provided appropriate and timely corrective action when user operations are adversely impacted by systems application malfunction or error.

·  Managed global plans and initiatives to ensure compliance with corporate strategic business directives.

Winstar Communications, 04/2003-09/2005, Voice/Data Network Engineer

·   Managed provisioning group’s transition to a new nationwide fiber-optic network. Worked with team to roll all existing traffic to the new network, and disconnect old leased network. Assisted in streamlining provisioning process, which resulted in significant increases in production.
Worked closely with the fiber-engineering department to develop very complex inventory templates for the new DWDM/fiber-optic equipment installed for the new network. Equipment included: Nortel, Redback and Ciena DWDM, Core Director switches and new fiber-optic cables. Ordered OC48, OC192 and 2.5 gigabit circuits for the network. Designed the beta CLR’s for the multiple hierarchies of optical circuits riding on them

 

Cable & Wireless Corporations, 02/1998-04/2003, Network Engineer

·  Designed, routed and switched network infrastructures and services involving LAN, WAN, and broadband access.

·  Installed, and configured medium-size routers and switches on networks, including implementation and verification of connections to remote WAN sites.

·  Coordinated with Site Techs to perform verification, and validation of the build-out of network components (switch model, switch cards, IOS version, uplink connectivity, and cabling identification and verification) from a high-level.

·  Designed and installation of voice and data backbone circuits on a challenging schedule.

·  Managed broadband circuit provisioning and routing group on Internet Peering project. Designed, implemented and maintained SONET DWDM networks as well as provisioned optical circuit in support of IP Infrastructure and ATM backbone.

·  Provided tracking for Voice and Data circuits and maintained inventory of terminating equipments such as Fujitsu, Cisco, and Lucent.

·  The following tasks I have performed in addition to the primary responsibility of the Network Provisioner: 
1. Utilized current knowledge of ASR web-based tools, manual order processes and the applications used by vendors for ordering services. 
2. Coordinated solutions with vendors and field personnel for service delivery issues. 
3. Provided problem management, including customer calls and problem escalation to appropriate levels, tracking and follow-up. 
4. Provisioning of Ethernet DS0, DS1, DS3 and OC-n level circuits.
-Works under direct supervision and follows standard procedures to accomplish assigned tasks.

 

QWEST Communications, 09/1995-02/1998, Network Circuit Designer 

·  Supported global network team on design and implementation LAN, WAN, Sonet, ISDN, DSL, Frame Relay, and Global Networks.

·  Provided documentation of telecommunications data, IP PBX, and VoIP Hardware installation such as Gateways, Routing Equipment (Routers/Hubs/Switches/Bridges).

·  Developed Excel spreadsheets to track Network capacity, and determine future growth, network reconfiguration and/or decommissioning.

·  Order processing and provisioning for customer circuit migrations. Provisioned data, frame, ATM and IP customers including all hierarchies from optical circuits to 56 KB DS0’s.

·  Managed provisioning group’s transition to a new nationwide fiber-optic network. Worked with team to roll all existing traffic to the new network, and disconnect old leased network. Assisted in streamlining provisioning process, which resulted in significant increases in production.

·  Expert-level Knowledge of Leased Carrier processes, such as: Service Orders, Facility Orders, FOC, CFA, DLR, and ASRs.

·  Knowledge of IXC/CLEC inter-company operations and procedures; as it pertains to effective Transport Provisioning and Coordination.

·  Possesses Strong Process Development and Execution Orientation, Continuous Improvement, Detail-oriented mindset.

·  Experience in large multi-carrier, hybrid (leased/private transport) organizations, with Carrier/CATV and large multi-state/global networks preferred.

·  Coordinate, Collect, Track, and Disseminate all provisioning activities and associated work products with companies involved in transport provisioning (Letter of Agency, Prerequisite Order Inputs, Service Level Agreements and Objectives, CFAs, DLRs, ASRs).

 

GEOTEK Communications, 06/1993-09/1995, Technical Support Manager

·  Managed team of technical support personnel in wireless systems environments.

·  Prepared systems configuration and management documentations to support remote access to client sites.

·  Diagnosed and analyzed technical issues and acted as point of escalation on all trouble ticket issues.

·  Recommended and analyzed the deployment of hubs, switches and routers technologies and infrastructure.

·  Analyzed and evaluated telecommunications performance, identified deficiencies, and developed and implemented plans to improve performance and correct deficiencies.

 

REFERENCES: Available upon request